Healthcare & Pharmaceutical Security Solutions

Healthcare & Pharmaceutical
A Better Choice for Exceptional Customer Care

Protection 1 serves the healthcare and pharmaceutical industry with a high level of customer service that produces exceptional outcomes. We know your business and the daunting array of challenges you face. We understand that your need to provide a caring, safe environment must be balanced with daily business and operational challenges. Budget constraints can result in less than optimal resources for your security team, so we help make every dollar work harder.

Pharma Threats

Pharmaceuticals are high value assets and the target of thieves anywhere along the supply chain, from manufacturing and transport to storage and at the point of sale. There is also the threat of product tampering, spoiled or counterfeit medicines, organized crime, and accidental or intentional product tainting. Losing temperature-sensitive prescription drugs due to a power loss or human error can cost your organization millions of dollars.

Healthcare Provider Threats

  • Your staff faces the risk of violence from people seeking treatment or pharmaceutical drugs. With new risks around patient, provider and data safety, securing your healthcare facility and pharmaceuticals has never been more important. More

    A Healthy Alternative

    When it comes to securing your healthcare facility or a pharmaceutical supply chain, you rely on your business security provider to be a dedicated partner. With expertise and resources from our Protection 1 Integrated Systems Team, we can provide services from planning and assessment to systems integration, installation, service and monitoring. We provide a detailed risk assessment, evaluating each of your sites for the types and ranges of risks that could impact your business. During every phase from design to completion, our project management teams work with you to ensure your satisfaction. Our integrated approach focuses on gaining implementation efficiencies while minimizing impact to your staff, patients and bottom line.

    We Take Your Shape

    If you operate a single community hospital, a major metropolitan health system or are a large pharmaceutical company, Protection 1 will provide outstanding business security differentiated by a high level of customer service. We offer a complete national account program for companies that is managed through our national account center in Dallas, Texas.

    Regulatory Compliance

    You also need a business security partner that can provide solutions to address a number of governmental regulatory compliance concerns, including Joint Commission Accreditation, IAHSS guidelines, regulations for OSHA, HIPAA, NFPA and HITECH Act, DEA licensing and State Board of Pharmacy guidelines. Protection 1 can help to address these threats.

Customer Service Sets Us Apart

Our bedside manner is nothing short of excellent. We focus on employee training so that we can consistently deliver an outstanding customer experience. Protection 1 received the security industry’s highest honor, 2012 SDM Dealer of the Year, for “unmistakable success, innovation, use of industry best practices, and notable growth and accomplishments.” Protection 1 is growing with healthcare and pharma because we take care of our customers.

  • National Footprint

    A national footprint allows Protection 1 to service your existing sites across the board—with an eye to consistency in pricing, installation, service, monitoring and billing.

  • Professional Installation and Service

    Professional installation and service deliver what you need on time and on the money. We even offer a video “look-in” at our progress, which is incredibly helpful when you are dealing with thousands of sites within your healthcare or pharmaceutical services firm.

  • One Point of Contact

    One Point of Contact for premier customers streamlines system setup, pricing, scheduling and proactive management of your firm’s day-to-day activities. Our unique national account service team configuration is called the 1 Touch Pod and it was an industry first.

  • Experienced Technicians

    Experienced technicians are available to provide professional installation and service. We only dispatch field technicians who are certified to service the security systems installed at each of your points of service—you can even track technician progress via email or text alerts.

  • Same-Day Service

    Same-day service is always the rule and not an upcharge.

  • Live Phone Support

    Live phone support enables you to reach our customer service team directly without transfers or telephone prompts—as a service provider you’ll really appreciate our approach!

Healthcare & Pharmaceutical Security Solutions

  • Hosted and Managed Services

    Hosted and Managed Services

    Many healthcare facilities with disparate systems lack the resources and ability to control or report centrally. With our hosted and managed services, you can optimize your existing infrastructure and internal resources with minimal investment for services such as issuance of badges, server hosting and alarm verification. We can monitor and perform daily health checks of your business security system to ensure continuity—if one of your security panels goes offline, you can be notified in order to address the issue quickly. Our central stations can monitor cameras strategically placed inside and/or outside of your facility, and observe and record activities such as security breaches, alarm verification and remote guard tours.

    Managed Services

  • Temperature and Critical Condition Monitoring

    Temperature and Critical Condition Monitoring

    If your facility has a pharmacy suite that stocks temperature-controlled drugs on-site, it needs to be monitored or you could experience a significant financial loss. Time and again, you read about a refrigeration unit breaking down or an employee inadvertently leaving a door ajar over the weekend, costing millions in high value pharmaceuticals. Protection 1 will provide a virtual monitoring and maintenance system that performs a daily health check of temperature devices while continuously monitoring the threshold and static temperatures of coolers. For auditing and compliance purposes, our temperature monitoring solution can provide reporting on a daily basis or on a moment’s notice.

    Critical Equipment & Asset Management

  • Access Control Systems

    Access Control Systems

    Auditing of access control activities at a facility no longer has to eat up valuable maintenance staff time by following an outdated manual process that employs spreadsheets and handwritten logs. Protection 1 will customize an integrated system for you that automates many aspects of your security program with a labor-saving electronic solution for auditing and compliance purposes while protecting your people, property, assets and vital information.

    Access Control

  • IP Video Surveillance Systems

    IP Video Surveillance Systems

    Video surveillance of sensitive areas is ideal for documentation purposes, and in some instances is required to maintain compliance. Monitoring main entrances, pharmacy suites, storage rooms, administration offices and patient record rooms helps deter theft and property crimes while improving staff safety. IP security systems are increasingly viewed as a smart alternative to analog equipment because this newer technology allows remote software updates and very high resolution images.

    Video Solutions

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