With our eSuite Account Management services, you can get the real-time information you need about your service, installation and site activity to stay informed.
eSuite 1Data Manager
Choose the level of service you need, from simply managing your location contact information to remote panel code management. Create custom exception reporting and receive the notifications that you want—without sifting through mountains of data.
This eSuite service is free to all business users. View data including detail of alarm tests, incidents and alarm activity and more. eSuite Primary also provides the capability to change open/close schedules and request a service call.
This contains all of the benefits found in Primary, along with:
- Display open/close reports
- Site alignments for multi site users
- Alarm detail reports
- Manage reports/notifications
- Place systems on test
- Option PIN Management add-on allows requests for edit of site panel codes online
1Data Manager Primary Walkthrough
In this step-by-step walk through, we’ll show you how to use 1 Data Manager with eSuite and your Protection 1 business security system.
1Data Manager Premier Walkthrough
In this step-by-step walk through, we’ll show you how to use 1Data Manager Premier with eSuite and your Protection 1 business security system.
|View Data||Open/close schedules||✓||✓||Know what's going on|
|Detail of alarm tests||✓||✓|
|Incidents and alarm activity||✓||✓|
|Display open/close reports||✓|
|Use Data||Manage user access to eSuite||✓||✓||Manage what's going on|
|Change open/close schedules||✓||✓|
|Print or email insurance certificates||✓||✓|
|Edit and update contact lists in real time||✓||✓|
|Site alignments for multi site users||✓|
|Alarm Detail Reports||✓|
|Manage Reports/ Notifications||Run open/close reports||✓||Understand what's going on|
|Schedule delivery of reports||✓|
|Run custom exception reports||✓|
|Receive dashboard notification||✓|
|Contact Us||Request a service call||✓||✓||Receive immediate help|
|Place systems on test||✓|
|Request user code changes/PIN management*||✓|