Intrusion Detection Systems
Tim Whall, Chief Executive Officer

We Provide a Higher Level of Service to Business Customers

Protection 1 is the nation’s premier full service security provider, with local offices run by managers who have the power to say, “Yes!” Our local management receives the biggest component of their pay based on national account customer satisfaction.

  • Many large security companies contract outside dealers to represent them, but we hire all of our own business security consultants as employees.
  • We are a national company with highly trained local professionals who provide innovative business security products, expert installation and an unparalleled customer service experience.
We Never Let Technology Get in the Way

We Never Let Technology Get in the Way

As an industry leader, Protection 1 provides business security that incorporates cutting-edge technology—but we never let it come between us and a customer.

  • One Phone Number: You can reach Protection 1 without transfers or auto attendants. When you call for service, a real, live person answers the phone and gets things moving immediately.
  • Professional Technicians: We only dispatch technicians who are certified to service the systems installed at each of your sites.
  • Tech Tracker: Our exclusive service conveniently allows you to view technician certifications, track technician ETA and receive updates on your technician’s on-site arrival time—via email or text messages.
  • Same-Day Service is the rule and not an upcharge.

We Provide Seamless Coverage Coast to Coast

We have a national footprint and can serve your needs—whether you have one site, a dozen sites or 5,000 sites. Protection 1 owns and operates five redundant, company owned monitoring centers in the United States. They are UL Certified and FM approved to provide alarm monitoring, service dispatching, technical assessment and support services.

70+ Offices & More Than 3,500 Employees

Map of Protection 1 Offices

Five Redundant Monitoring Centers

Map of Protection 1 Monitoring Centers

State-of-the-Art Monitoring Centers

Three levels of monitoring provide protection through our primary computer system, our on-site backup system and off site at our Disaster Recovery Center.

Customized Integrated Systems

Our advanced intrusion detection, fire and access control, video and integrated security systems for business keep you on the cutting edge of security technology.

Flexible Billing Options

We offer a wide variety of security solutions with affordable options that can accommodate almost any budget. With our solutions, you can improve operational efficiency and increase profitability.

Innovative Technology

With the latest wireless and digital technology—including web-based solutions and managed services—we keep you connected no matter where your business takes you.

How Does Your Current Business Security Provider Compare to Us?

How Does Your Current Business Security Provider Compare to Us?

Protection 1
Protection 1
Tyco IS
Tyco IS
Better Business Bureau Rating A+ N/A N/A
Customer Satisfaction Score 4.9/5 ? ?
Premier Full Service U.S. Security Company X X
Named 2012 SDM Dealer of the Year X X
Call Center: 2013 Winner, Creating a Culture that Inspires World-Class Excellence X X
70+ Company-Owned Branch Offices X
Five U.S. Company-Owned UL-Listed Monitoring Centers X