Retail Security Solutions

A Better Choice for Exceptional Customer Service

Protection 1 is a national leader when it comes to delivering retail business security that does more for you. We have built solid relationships with our retail clients by delivering an exceptionally high level of customer service. We know that each year almost $40 billion worth of merchandise is stolen, and understand how organized retail crime, shoplifting and internal theft can dramatically impact your bottom line.

Operating with razor-thin margins and tight security budgets, today’s retailers are faced with a long list of issues that center around loss prevention and inventory control. Customer and employee safety are always a concern, as well as protection against fire, hold-ups, burglary and unauthorized access to stock. Fraudulent slip and fall claims, shrinkage, gift card fraud and sweethearting can have a huge impact on resources and profits.

Retail Experience

We have a breadth and depth of experience and can serve needs that range from burglary protection and fire monitoring to access control and state-of-the-art event triggered video solutions. Our goal is to help you maximize ROI for your loss prevention programs by leveraging your current legacy equipment while quickly incorporating new integrated solutions.

  • With multiple personal customer information data breaches in the news headlines, PCI compliance is a huge concern. Protection 1 can help you to implement the physical security requirements of your PCI compliance plan at your stores and data facilities. More

    Our Commitment is Unmatched

    If you operate a single retail location or have a national chain of retail stores, Protection 1 will provide outstanding security differentiated by careful attention to detail—from installation through ongoing services, like data monitoring and accurate billing. We offer a security program for national retailers that is managed through our national account center in Dallas, Texas.

Customer Service Drives Us

Our focus on employee training enables us to consistently deliver a great customer experience. We received our industry’s highest honor, 2012 SDM Dealer of the Year, for “unmistakable success, innovation, use of industry best practices, and notable growth and accomplishments.” Protection 1 is growing because we take care of our retail customers—and, as you know, in this industry word gets around fast!

  • National Footprint

    A national footprint guarantees that Protection 1 will service your existing sites across the board—with an eye to consistency in pricing, installation, service, monitoring and billing.

  • Professional Installation and Service

    Professional installation and service deliver what you need on time and on the money. We even offer online site inventory reports of security equipment at your locations, which is incredibly helpful when you are dealing with thousands of sites.

  • One Point of Contact

    One point of contact for premier customers streamlines system setup, pricing, scheduling and proactive management of your day-to-day activities. Our unique national account service team configuration is called the 1 Touch Pod and it was an industry first.

  • Experienced Technicians

    Experienced technicians who are certified to service retail security systems will be dispatched to service your stores. You can even track technician progress via email or text alerts.

  • Same-Day Service

    Same-day service is always the rule and not an upcharge.

  • Live Phone Support

    Live phone support enables you to reach a retail customer service professional directly without transfers or telephone prompts.

Security Solutions

  • IP Video Surveillance Systems

    Video Solutions

    Event-triggered video solutions have become the cornerstone of retail security efforts. Video helps to ensure employee compliance with your operating procedures while guarding against theft and inventory shrinkage. Video plays an important role in monitoring customer service delivery levels and can take your employee training to a higher level. New IP technology can provide very high resolution images, which are critical in identification and apprehension of thieves and organized retail crime groups.

    Video Solutions

  • Intrusion Detection and Notification

    Intrusion Detection & Notification

    Intrusion systems provide front line protection for retailers by sending alarm information to the Protection 1 UL Certified Central Station. We also provide additional features, like holdup buttons and environmental warning sensors for water damage or out of range temperatures.

    Intrusion Alarms

  • Access Control Systems

    Access Control

    Access control systems can serve as an effective method of deterrence at the individual retail store level. Our hosted access control options allow you to edit door and area permissions at all of your retail locations via any internet-connected computer on a 24/7 basis and eliminate the costs associated with re-keying. Access control can also be used to restrict employee/vendor access to critical areas such as stock rooms and cash offices and to help meet PCI compliance standards.

    Access Control

  • Fire and Life Safety

    Fire and Life Safety

    Fire detection systems are the backbone of a retail business security program, protecting inventory along with employees and customers. To stay in compliance, your system must be maintained and inspected on a regular basis. Dependable monitoring of the systems in your stores and on-time inspections are critical to reduce liability and promote public safety.

    Fire and Life Safety

  • Communications Systems

    Communications Systems

    When it comes to delivering a high level of customer service, your phones play a key role. Protection 1 can upgrade your phone system to reduce the cost of your current phone bill. Through the power of the Internet, your retail operations can be connected by a single, integrated communications system.

    Communications Systems

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