Compare Home Security Companies

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FEATURE
Protection 1 Security Solutions
Vivint
Protect America
Monitronics
FrontPoint
AT&T
Comcast Xfinity
SimpliSafe
Time Warner Cable
Verizon
Vector Security
BBB Rating
A+
Accredited
A
Not Accredited
A
Not Accredited
No Rating
Accredited
A+
Accredited
A+
Accredited
A
Not Accredited
A+
Accredited
A+
Not Accredited
A+
Not Accredited
A+
Not Accredited
Customer Approval Rating
97%
Not Found
Not Found
Not Found
Not Found
Not Found
Not Found
Not Found
51%
Not Found
Not Found
Company Owned Monitoring
5 Interconnected UL Certified Stations
3rd Party Monitoring
3rd Party Monitoring
3rd Party Monitoring
4 Monitoring Centers
Live Person Answers the Phone
Within 10 Seconds (Avg.)
Automated System (IVR)
Automated System (IVR)
Automated System (IVR)
Automated System (IVR)
Automated System (IVR)
Automated System (IVR)
Automated System (IVR)
Automated System (IVR)
Automated System (IVR)
Local Service Offices
90+ Branch Locations
Limited Availability
Limited Availability
Limited Availability
Limited Availability
Same-Day Service
Do It Yourself (DIY)
Select Areas Only
Professional Installation
Protection 1 Employed Experts
Do It Yourself (DIY)
Do It Yourself (DIY)
Do It Yourself (DIY)
Do It Yourself (DIY)
Top Rated Security Company
Package
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Why Protection 1 Home Security Is the Best Choice

People Answer Our Phones

Being put into an automatic call answering system that bounces you around or leaves you on hold for a long time is aggravating. When you call Protection 1, a LIVE customer service representative answers within 10 seconds—on average.

SDM Dealer of the Year

SDM Magazine, a highly regarded industry magazine, recently evaluated 14,000 security companies on criteria that included financial stability, long term growth and community participation. We were the only company named 2012 SDM Dealer of the Year. Protection 1 is here to stay, will continue to grow and is active in the local communities that we serve.

Same and Next Day Service

In the rare occurrence that something goes wrong with your system, we offer same and next day service. Which means we will get you back up and running as soon as possible. Many competing home security companies simply cannot offer this! We also have a great service called Tech Tracker. We send you an email with a photo of the technician that will be coming to your home and his/her certifications. You will know what he/she looks like and receive estimated arrival times so you can plan accordingly.

$1000 Deductible Safety Net Protection

Did you know that your home is five times more likely to have a break in if you don't have an alarm system? For added protection, in the event that you do have a break in, Protection 1 will pay up to $1000 of your homeowners insurance deductible‡, as long as your system was armed and we receive signals at the time of the alarm.

Monitoring Centers

Monitoring is where the rubber hits the road and that is why we monitor our own customers! We call our systems "redundant" because they back each other up in the case of an emergency. If a hurricane or tornado hits one region of the country, we have four other centers strategically located that will seamlessly continue to monitor your system to ensure you are protected.

Equipment You Can Trust

When you choose Protection 1, we will install new equipment in your home. We don't want you to be concerned with the performance of used or refurbished equipment—like some of our competitors use. We give you peace of mind with new systems that use top of the line technology from well-respected companies.

Questions to Consider When Looking at Protection 1 vs. Other Security Companies

  • Am I getting service from a company owned security dealer or is this a franchise or authorized dealer?
  • Is the home security system I am buying new and not refurbished?
  • Does the home security system I am buying come with any coverage of my homeowner's insurance deductible?
  • Am I getting the best monitoring rate or does my contract nickel and dime me for additional services that represent a huge annual cost?
  • Is the contract fair? Does it include a mandatory price increase even during the initial contract term?
  • Who does the monitoring? Is this critical function outsourced to another company?
Home security equipment

Bottom Line:

Protection 1 has the most advanced technology and extremely competitive rates. But don't take our word for it—we were rated 2012 Dealer of the Year by the highly regarded security industry magazine, SDM. With a 97% customer satisfaction score and an A+ Better Business Bureau rating, Protection 1 is the right choice for you.