You can count on our commitment to service. We don’t mess up when it comes to the basics: our technicians show up on time, with the right parts and at the right location.
We keep the promises we make so you can depend on a site being up and running the day it was promised to be up and running.
We pay attention to the details, so billing doesn’t turn into a nightmare and your problem sites don’t stay problem sites.
Being Brilliant with the Basics Makes us a Better Choice for You:
- National account security customers have unique needs that can differ based upon their particular business, their location footprint, existing equipment and a long list of other variables
- We work hard to understand each customer’s specific needs and draw upon our years of national account expertise and advanced capabilities to meet them
- In addition to advanced national account security solutions for intrusion detection, fire, IP and analog CCTV, access control and web-based security services, we also provide support for your legacy products with solutions to improve them
- Advanced national account security solutions also include conversions from PSTN to IP/GSMR, video surveillance IP technologies contained on independent or wide area network infrastructures and hosted access control utilizing Internet access for inter-company networking
- Our design staff includes Nicet Certified Fire Designers, and the on-site team can design and produce complete drawings using the latest CAD technology, providing system layout and full engineering support
- We monitor account-specific data on a daily basis, including alarms, open/close activity, service calls and installation progress. We identify anomalies or exceptions and research their root causes in order to ensure that you get the best national account security service
- We created this unique support approach because we believe that when 1 team works together to close gaps and eliminate hand-offs, there is a dramatic difference in your overall experience