In fact, our local management receives the biggest component of their pay based on national account customer satisfaction.
Our Level of Service is a Better Choice for You
- We only dispatch technicians who are certified to service the systems installed at each of your sites
- Our exclusive Tech TrackerSM service is designed to help you know which technician is coming to perform your installation or services
- Tech Tracker allows you to view technician certifications, track technician ETA and receive updates on technician on-site arrival time via email or text messages
- Our local managers are service delivery leaders and every department at Protection 1 believes that you deserve our best response
- Same-day service is the rule and not an upcharge
- One phone number lets you reach your Protection 1 national account team directly without transfers or auto attendants
- We have a national footprint and can serve your needs coast to coast
