Protection 1 Security Solutions
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Security Scam Alert

Traveling, Non-Local Door Knockers

We have received reports of door-to-door solicitors in your area—
with some implying they are associated with Protection 1. As your security provider, we strive to keep you informed and protected from security scams, so please review this information.

Know the Facts & Protect Yourself From Home Security Scams

We're the national company with over 4,000 local professionals who take care of you with same-day service, NO automated telephone systems and an A+ Better Business Bureau rating.

It’s easy to see why Protection 1 is a better choice for you. Just compare us to one of the companies that will probably knock on your door this summer.

Vivint

BBB Rating

A+

ACCREDITED

No

NOT ACCREDITED
Alert BBB ISSUED ALERT! Alert

Customer
Approval
Rating

95.6%a

NOT FOUND

Company
Owned
Monitoring

Yes

5 Interconnected
UL-Certified Stations

Yes

Live Person
Answers
the Phone

Yes

within 10 secondsb

No

Automated System (IVR)

Local
Service
Offices

Yes

70+ Branch Locations

No

2 Branch Locations

Same-Day
Service

Yes

NOT FOUND

Professional
Installation

Yes

Protection 1
Employed Experts

Yes

High-Pressure Tactics

Some companies make claims that are downright misleading. Beware of high-pressure sales agents—especially when you hear any of the following in their sales pitch:

(Roll over sales pitch for “The Facts”)

  • This offer is only good today and I won’t be back tomorrow. You HAVE to buy this today.

    If a security company is going to be there for you long term, they absolutely should be there when YOU choose to make a purchase. Don’t fall for a high pressure sales pitch, especially when your family’s security is involved.

  • Your security system is outdated and uses old technology.

    Security technology has been proven to be stable and reliable for ten to twenty years and new is not always better. But if your needs have changed or you want some new features, it’s much smarter to check out what Protection 1 has to offer instead of getting locked into a long-term contract at higher rates.

  • Your contract with Protection 1 has expired. This is a great time to switch!

    YOU and Protection 1 are the only people who know if your contract is is up. Remember, it can cost more to switch than to upgrade or expand your current Protection 1 system. Talk to us before you sign anything.

  • We purchased Protection 1 and are here to upgrade your system.

    This home security scam is a flat-out lie. Protection 1 is not for sale, nor has it been acquired. We are celebrating 25 years of service and were recently named Dealer of the Year by Security Dealer Magazine.

  • I can offer you a FREE system or upgrade if you put our company’s sign in your yard.

    Not true. Your “free” system will have an activation fee attached to it, usually $100 or more, PLUS a 42 to 60 month contract and a higher monthly fee. A “free” system could end up costing you around $2,000.

  • I represent Honeywell and am here to upgrade your system.

    Honeywell and GE are manufacturers of equipment and not a security service provider. If you hear this, someone is definitely misleading you.

 

It Happened to Me

These Protection 1 customers have agreed to share their stories.
They underscore the need to be vigilant during the summer selling season when security system door-to-door sales agents may be visiting your neighborhood.

Read Customer Stories >

Verification

You’re safe with us

Protection 1 representatives will always show customers their employee I.D. card immediately upon request.

CONFIRM A PROTECTION 1 EMPLOYEE ONLINE

Protection 1 representatives will always show I.D.

Since some companies have been impersonating our team, we’ve launched a tool to verify their ID number while at your door.

Verify Now >

Resources

Share Your Story

Let us know if you’ve experienced a similar encounter at your home.

File a Report >

Protect Yourself

  • Post a “No Soliciting” Sign
    on Your Door
  • You Have Three Business Days
    to Change Your Mind!

Learn More >

STILL HAVE CONCERNS?

Call our Loyalty Hotline at 866.713.7119

 

HAVE YOUR NEEDS CHANGED?

We offer the very latest technology. Our all digital, all wireless systems offer everything you could possibly need for security and home automation.

Call Our Loyalty Hotline: 866.713.7119

Post a “No Soliciting” Sticker on Your Door

You can purchase a NO SOLICITING sign on the Internet or at your local hardware store. Results usually vary, with the most persistent sales people tending to ignore them. A posted sign can help you cut their sales pitch short with a polite, “I’m sorry but there is no soliciting here.” In most municipalities knocking on a door with a NO SOLICITING sign is not viewed as a crime.

You Have Three Business Days to Change Your Mind!

The Federal Trade Commission reminds you of the following rights:

“Understand that you can cancel the deal. The FTC’s Cooling-Off Rule gives you three business days to cancel the deal if you sign the contract in your home or at a location that is not the seller’s permanent place of business. You do not have to give a reason for canceling your purchase. You have a right to change your mind, even if the equipment has already been installed.

The salesperson must give you two copies of a cancellation form (one to keep and one to send back) and a copy of your contract. The contract must be dated, show the name and address of the seller, and explain your right to cancel. You may have additional consumer protections under state law. Check with your state Attorney General, local consumer protection agency, or the Better Business Bureau.”