Why Choose Us

CEO Timothy Whall and a Protection 1 service representative

A Better Choice for You

Before you buy a home security system, compare our service! Protection 1 is the nation’s premier full service security company and we are passionate about delivering an extremely high level of customer service.

Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems—when you call customer service, a real person answers—try that with another company!

A Better Business Bureau Accredited Business
Security Monitoring

Professional Security Monitoring is Essential

Our five state-of-the-art security monitoring centers are so sophisticated they automatically back each other up in times of duress-such as a hurricane or tornado. If your alarm goes off, our team will immediately contact local authorities for a rapid response. Our home security monitoring services are highly regarded in the industry.

Company Owned Monitoring Centers

Company Owned Alarm Monitoring Centers

We take monitoring seriously and always employ triple redundancy monitoring for home alarm systems. If a system goes down because of severe weather-our other systems automatically take over to continue your protection. Our capabilities are so respected, over 4,000 independent security companies contract to use our monitoring services.

Protection 1 Monitoring Center

How Our Monitoring Works

Security Monitoring Timeline
  • Sensors installed throughout your home communicate activity that takes place.
  • Protection 1’s security monitoring center evaluates triggered alarms to see if an emergency response is needed.
  • In the event of an emergency, local police or fire assistance will be notified.
Protection 1 Installation Technician
Employee Background Checks

Employee Background Checks for Added Safety

You need to be careful when it comes to letting people into your home. All Protection 1 employees undergo thorough background checks. Plus, our licensed employees go through an additional fingerprint background check to ensure state and federal compliance, where required. We take your personal security seriously and carefully screen each employee being sent to your home-whether it be for installation, service or consultation.

Protection 1 Service Truck
Professional Installation

Installation is Critical

Protection 1 security technicians are licensed professionals that treat your home with respect. Our technicians receive extensive certification and training, and when they install a security system, customers can expect professional installation and cleanup. They know exactly how to locate security sensors in your home for the best protection.

Homeowners Insurance Discounts

Save on Homeowners Insurance

Insurance companies are aware of hard evidence that home security can help reduce losses. Some homeowners insurance companies reward customers who have monitored alarm systems with discounts on their homeowners insurance bill. Call your agent to find out if you qualify.

Deductible Reimbursement

Deductible Reimbursement

If you suffer a loss due to burglary while being monitored, Protection 1 will reimburse your paid homeowners insurance deductible up to $1,000. If you have a monitored smoke or high temperature (heat) sensor, we will also reimburse your paid deductible should you suffer a loss due to fire.

Security System Reviews

Check Out Our Reviews

It’s really important to know what our customers think of Protection 1. We urge you to check out all of the information you can find online and discover why we are a better choice for you! We hope you will choose Protection 1.