We’re the only national account company that puts your team within walking distance of each other. You see, there’s a big difference between one point of contact for your account and the ability to reach your entire team with just one phone call.
Turn Your Data Into Actionable Information
If you’ve been looking for a better way to access and manage real time information about your service calls, installation and location activity—Protection 1 is a better choice for you. eSuite 2.0 and eSuite 2.0 Mobile are next generation account management tools that have been designed to do more to help you oversee your enterprise.
See Your Location Data in a Whole New Light
Protection 1 listened to the evolving needs of national customers, then designed eSuite 2.0 to address them. This next generation account management tool is highly intuitive to help multi-location customers keep a finger on the pulse of their organization. The new mobile interface adds an incredible amount of flexibility allowing your team to utilize key features of eSuite 2.0 on their mobile devices.
Toggle from map to graph views for a snapshot of trends to instantly know if activity is heading in the right direction.
- View and edit location contacts
- Place burglar alarm panels on test, or remove from test
- Create temporary location schedules
Quickly view critical location activity in a summary activity map or as a trending graph. You can easily define a specific time period and then drill down using individual activity maps and graphs.
Failed Test Timer
eSuite 2.0 is Feature Rich & User Friendly
Dashboard Notifications can be quickly configured to send selected daily dashboard activity notifications via email, keeping your team in the loop and on top of anomalies.
Schedules change often so we allow you to modify existing schedules or create temporary schedules with “drag-and-drop” ease.
Contact Management is a breeze because you can edit location contacts and implement permissions by territory, level or title—with the ability to effortlessly modify contact information for a single location or for multiple at once.
Keypad Code Management is an optional feature that allows your authorized users to request edits to location contact keypad panel codes at one or multiple locations—plus, users of DMP IP or cell communication path panels can make those edits instantly.
Reporting features are robust and empower you to run dozens of standard activity and exception reports in real time, or schedule reports for recurring delivery via email.
Location Information becomes much more actionable when you have access to panel information for all locations and can store location specific information for easy retrieval—including installed product photos, fire alarm inspection documents and more.
System Tests can be handled anytime, with the ability to place a burglar alarm system on test and remove from test, online.
Permit Management allows you to input location permit number and expiration dates for convenient reporting and renewal tracking.
Signal Chat is a revolutionary Protection 1 notification service that allows pre-designated location contacts to swiftly resolve schedule exception notifications via a smartphone chat session.
Location Permission Management lets you assign location permissions to your key personnel by territory, along with access to specific features and the functions that you choose to share.
Product Inventory saves time and money by allowing you to run reports of all products we have installed at your locations. You can quickly view install dates, warranty and maintenance expiration dates, and approximate replacement costs for budgetary planning.
Video Verification is a “must have” in today’s environment where a “video verified” alarm is becoming increasingly important to ensure a prompt response by law enforcement. 1View Video Verification is a versatile service that allows your security team to view video associated with burglar alarm activity via eSuite 2.0 for up to a year after each event.
1Data Manager Primary Walkthrough
In this step-by-step walk through, we’ll show you how to use 1 Data Manager with eSuite and your Protection 1 business security system.
1Data Manager Premier Walkthrough
In this step-by-step walk through, we’ll show you how to use 1Data Manager Premier with eSuite and your Protection 1 business security system.
|View Data||Open/close schedules||✓||✓||Know what's going on|
|Detail of alarm tests||✓||✓|
|Incidents and alarm activity||✓||✓|
|Display open/close reports||✓|
|Use Data||Manage user access to eSuite||✓||✓||Manage what's going on|
|Change open/close schedules||✓||✓|
|Print or email insurance certificates||✓||✓|
|Edit and update contact lists in real time||✓||✓|
|Site alignments for multi site users||✓|
|Alarm Detail Reports||✓|
|Manage Reports/ Notifications||Run open/close reports||✓||Understand what's going on|
|Schedule delivery of reports||✓|
|Run custom exception reports||✓|
|Receive dashboard notification||✓|
|Contact Us||Request a service call||✓||✓||Receive immediate help|
|Place systems on test||✓|
|Request user code changes/PIN management*||✓|