Protecting U.S. Military Families

While you are protecting the country—our mission is to protect your family’s safety with the latest technology and a level of customer service that receives commendations including an A+ Better Business Bureau rating and a 97% customer satisfaction score^†.

Stay connected while your family stays protected

It’s only natural to worry about your family when you’re not there. But we can help to minimize that worry with a system that lets you know when things are fine in your home—or summons help when it is needed. Plus, with live video, you can “check in” at any time and see what’s going on. Watching your kids come home from school when you are deployed is now “Mission Possible.”

Military families are often on the move

Sometimes that means a new babysitter. Our home surveillance systems aren’t just for deterring burglars—they can also be used to check in on what’s happening at home remotely. You can access a video feed straight from your smartphone to see what the kids are up to and how that new babysitter is holding up with your troops!

We stand guard duty 24/7/365

We protect your home with smoke, heat and carbon monoxide detectors that are monitored by our 24-hour central monitoring centers that will make contact with 911 emergency services within seconds of an alarm event.

• We send a notification whenever your alarm system is deactivated, telling you someone has turned the alarm off. This will alert you to any unusual deactivations—like in the middle of the night.
• We keep you in the loop with “always-on monitoring” so you know what’s happening at all times, even if your system is disarmed.
• Every family is different. That’s why a Protection 1 military family safety system is tailored to your specific needs.

Expect excellent service at every level

We don’t put our customers into an automatic telephone response system when they call us—a Protection 1 employee answers the phone. Last year we handled 3,056,039 calls and answered 99.97% of them in three rings or less.

When you move around, we follow

We have 90-plus locations across the company with over 4,000 employees. We don’t just “sell” in an area—we take great pride in serving the areas, too. Our technicians and representatives undergo extensive background checks, training and certification—you can trust them!