How To Prevent A False Alarm

False alarms can be caused by a number of things such as unlocked/loose doors, open windows, wandering pets or user error/equipment malfunction. Family members or visitors entering the home, unaware of your security system, can also trigger the alarm. Items such as balloons and curtains etc. can cause a false alarm if they are moving in front of a motion detector. This is helpful to remember particularly if your air conditioning is on. It is entirely possible for an AC vent to move a balloon and trigger a motion detector.

If your alarm does go off, and you know that there isn’t an intruder or fire in your home, use your keypad to carefully disarm your security system by entering your code or password into the keypad. A Protection 1 representative will call you if you don’t disarm your system in a timely manner.

To be prepared for false alarms, make sure everyone knows how to operate the security system. Rehearse your alarm cancellation procedure (i.e. how to disarm your system) and keep your Protection 1 instruction book and phone number handy. Notify Protection 1 if you hire domestic help and they can easily add a special code to the keypad for the person to use.

Routine service checks are the best way to keep your system in working order. Call your local branch office today to schedule your service check.