How To Troubleshoot a Blank Keypad

Have a blank or unresponsive keypad? Follow these steps to troubleshoot the issue and power your home security system back on!

Blank Keypad

  1. Test keypad for response or lights.
  2. If no lights, check the power supply. The power supply is usually located in:
    • Utility closet
    • Basement
    • Garage
  3. Unplug power supply and test same outlet with alternate device.
  4. Call customer support if problem persists.