See How We Stand Out from Other Home Security Companies
We know how stressful it can be sorting through the many home security companies out there. At Protection 1 we pride ourselves on being one of the nation’s premier home security companies, so look no further!
As a Protection 1 customer you will receive 24/7 customer service, support and monitoring services by trained professionals. Knowing that your installation and maintenance will be completed by qualified technicians helps provide peace of mind.
A Cut Above the Competition
Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems. When you call customer service, a real person answers!
At Protection 1, we also like to help make sure that you are getting the biggest bang for your buck. We try to provide you with savings long after you sign up. This includes:
- Potential Homeowners Insurance Discounts†
- $1000 Deductible Protection†
- Military Discounts for USAA Members
- Potential Monthly Savings on your Energy Bill†
Home Monitoring Services
Protection 1’s home monitoring services help ensure that you and your family have a watchful eye and a fast response unit on your side. When your security system alarm is set off, the signal is routed to a Protection 1 monitoring center. From there, a trained Protection 1 employee will attempt to call you to notify you of the disturbance in case it is a false alarm.
How Our Monitoring Works
Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires installation and/or activation of an Protection One security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional installation charge.
- Sensors installed throughout your home communicate activity that takes place.
- Protection 1's security monitoring center evaluates triggered alarms to see if an emergency response is needed.
- In the event of an emergency, local police or fire assistance will be notified.
We take monitoring seriously and employ triple redundancy monitoring for home alarm systems. If a monitoring center goes down because of severe weather, our other systems automatically take over to continue your protection. Our capabilities are so respected, over 4,000 independent security companies contract to use our monitoring services.
Don’t go another day without Protection 1 monitoring your home and loved ones. Find out more about our home monitoring services.
Installation and Maintenance
Many home security companies will make big promises about their commitment to service and then fall short. At Protection 1 we will help guide you through the entire process, including installation and maintenance.
Protection 1 security technicians are licensed professionals that treat your home with respect. Our technicians receive extensive certification and training, and when they install a security system, customers can expect professional installation and cleanup. They are trained to help locate security sensors in your home for the best possible protection.
Additionally, our security technicians go through rigorous background checks before they can step foot on your property. We take your personal security seriously and carefully screen each employee being sent to your home-whether it be for installation, service or consultation.
After your install, our maintenance team will be there to help assist with any issue. When you call for service, a real live person will answer the phone—no automatic telephone response system to navigate.
Protection 1 responds to service calls and will attempt to resolve them in just one day. We are known for being brilliant with the basics—and we do what we say we are going to do.